Privacy Policy

Introduction

Welcome to Suno v5 at suno-v5.com. We provide an AI-powered music generation platform that helps you turn ideas and text prompts into professional-quality songs.

Your privacy and the security of your creative work are very important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, services, and related features.

By using Suno v5, you agree to the practices described in this Privacy Policy.

Information We Collect

We collect different types of information to operate the service, improve the product, and support your creative workflow.

1. Account Information

What we collect
When you create an account, we may collect your name, email address, password (hashed), and any profile information you choose to provide.
Why we collect it
To create and manage your account, authenticate you, communicate with you, and provide customer support.

2. Music Creation & Content Data

What we collect
- Text prompts, lyrics, and other inputs you submit
- Parameters you choose (styles, genres, duration, etc.)
- Generated audio files and related metadata
Why we collect it
- To generate music using our AI models
- To show you your history and past creations
- To improve the quality and reliability of our generation systems (for example, through aggregated and anonymized analysis)

Unless you choose to share your work publicly, your creations remain private to your account.

3. Usage & Analytics Data

What we collect
Information about how you use Suno v5, such as:
- Pages and features you visit or use
- Clicks, generation frequency, and session duration
- Basic interaction data with our interface
Why we collect it
- To understand how people use the product
- To fix bugs, improve performance, and build new features
- To prevent abuse and ensure fair use of the service

We may use third-party analytics tools (for example, privacy-focused analytics providers) to help us understand anonymized usage patterns.

4. Device & Technical Information

What we collect
- Device type, operating system, and browser type
- IP address and general location (city/region level, where legally permitted)
- Language settings, time zone, and other basic technical data
Why we collect it
- To optimize the experience for different devices and environments
- To secure the service and detect suspicious activity
- To help us troubleshoot technical issues

5. Cookies & Similar Technologies

What we collect
We use cookies and similar technologies to:
- Keep you signed in
- Remember your preferences (e.g., language or theme)
- Measure basic traffic and usage
Why we collect it
- To provide core functionality (session cookies)
- To improve usability and personalization
- To understand how visitors interact with the site

You can control cookies through your browser settings, but some features of Suno v5 may not function properly if cookies are disabled.

6. Payment & Billing Information

If you purchase credits, subscriptions, or other paid features, we may collect billing-related information.

What we collect
- Billing name and address
- Transaction details (plan, amount, date)
- Limited payment information as provided by our payment processors
How payments work
We rely on reputable third-party payment processors (such as Stripe or similar providers) to handle payment card information. We do not store your full credit card number on our own servers.
Why we collect it
- To process payments and manage your purchases
- To detect and prevent fraud or unauthorized use
- To comply with legal and tax obligations

How We Use Your Information

We use the information we collect for purposes such as:

Operating and maintaining the Suno v5 platform
Generating music based on your prompts and settings
Providing customer support and responding to your requests
Improving our AI models, user experience, and feature set
Sending important service-related updates (for example, changes to terms or disruptions)
Enforcing our Terms of Service and preventing abuse or misuse

Where required by law, we rely on appropriate legal bases for processing your data, such as performance of a contract, legitimate interests, consent, or compliance with legal obligations.

Data Storage and Security

We take the security of your personal information and creative content seriously.

Your data may be stored on servers hosted by reputable cloud infrastructure providers.
We use industry-standard security measures, such as:
- Encryption in transit (HTTPS)
- Encryption at rest where appropriate
- Access controls limiting who can see what data
- Monitoring and logging for suspicious activity

While we work hard to protect your data, no system can be guaranteed 100% secure. We cannot promise absolute security, but we continuously improve our practices to reduce risk.

We do not sell your personal information or creative content.

We may share data in the following limited situations:

Service Providers
We work with carefully selected third parties that help us run Suno v5, such as:
- Cloud hosting providers
- Payment processors
- Analytics or error-monitoring tools
These providers only receive the minimum amount of data necessary to perform their services and are bound by confidentiality and data protection obligations.
Legal and Safety
We may disclose information if required to do so by law or in the good-faith belief that such action is necessary to:
- Comply with legal obligations, court orders, or government requests
- Protect the rights, property, or safety of Suno v5, our users, or the public
- Detect, prevent, or address fraud, security issues, or technical problems
Business Transfers
If we are involved in a merger, acquisition, restructuring, or sale of assets, user information may be transferred as part of the transaction. We will make reasonable efforts to notify you if your data becomes subject to a different Privacy Policy.
AI Model Improvement (Aggregated & Anonymized)
We may use anonymized and aggregated data (for example, statistics about usage patterns or types of prompts) to improve our models and the overall service.
This data does not identify individual users or specific private creations.
Content Moderation & Policy Enforcement
In limited cases, we may review generated content or activity to:
- Enforce our Terms of Service
- Investigate potential abuse, harmful content, or violations of law

International Data Transfers

Depending on where you live and where our infrastructure is hosted, your information may be transferred to and processed in countries other than your own.

Where required by law, we will use appropriate safeguards (such as contractual clauses) to help protect your data when it is transferred internationally.

Data Retention

We retain your information for as long as reasonably necessary to:

Provide and maintain the Suno v5 service
Comply with legal, tax, and accounting obligations
Resolve disputes and enforce our agreements

You may request deletion of your account or certain data, subject to any legal obligations that require us to keep specific records for a longer period.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal data, such as:

The right to access the data we hold about you
The right to correct inaccurate or incomplete information
The right to request deletion of your data (subject to legal retention requirements)
The right to object to or restrict certain types of processing
The right to data portability, where applicable

If you wish to exercise any of these rights, please contact us using the email address provided below. We may need to verify your identity before responding to your request.

You can also:

Update certain account information in your profile settings
Manage email preferences or unsubscribe from non-essential communications via the links in our emails
Adjust cookie settings through your browser

Third-Party Links

Our website may contain links to third-party sites or services that are not operated by Suno v5. If you click on a third-party link, you will be directed to their site. We are not responsible for the content or privacy practices of those websites.

We encourage you to review the Privacy Policy of every site you visit.

Children’s Privacy

Suno v5 is not intended for children under the age of 13 (or a higher age as required by local law). We do not knowingly collect personal information from children.

If you believe that a child has provided us with personal information without appropriate consent, please contact us and we will take steps to remove the information and close the account if necessary.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in technology, law, or our services.

When we make material changes, we will:

Update the “Last updated” date at the top of this page
Where appropriate, provide additional notice (for example, via email or in-app notifications)

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, you can contact us at:

Email: support@suno-v5.com
Website: https://suno-v5.com

By using Suno v5 and accessing suno-v5.com, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.